We have isolated the incident a determined that a front end web instance was in a bad state. The instance did not "fail the health check" which caused it to appear healthy. We have taken corrective action and confirmed as of 9:05 AM Eastern users can now successfully login and access the environment.
Posted Jun 17, 2020 - 09:21 EDT
Update
We are continuing to investigate this issue.
Posted Jun 17, 2020 - 09:10 EDT
Update
Customers are experiencing issues logging into the CloudCheckr Federal environment We’re aware of the issue and are working on it urgently. Please know our teams are working hard to take corrective action
Posted Jun 17, 2020 - 08:58 EDT
Investigating
We are currently investigating reports of an incident in the CloudCheckr environment