Job Processing Delays

Incident Report for CloudCheckr

Resolved

All systems and jobs are back to normal as of Wed. 6/24 1 AM following software release. The continued monitoring of the environment has seen no issues since the release. CloudCheckr systems and jobs are processing and fully operational.
Posted Jun 25, 2020 - 13:33 EDT

Monitoring

Several configuration changes have been put in place and we continue to monitor the situation.
Posted Jun 22, 2020 - 14:37 EDT

Update

We are continuing to investigate this issue.
Posted Jun 20, 2020 - 08:09 EDT

Investigating

We are experiencing unusual database load that is slowing down job processing. This may extend the intervals between data updates in the CloudCheckr application.
Posted Jun 19, 2020 - 18:25 EDT
This incident affected: CloudCheckr US region.